Player Wellbeing

Lunabet Responsible Gaming – Play Smart, Stay in Control

Betting on cricket, PSL, slots and fish games should be fun. Lunabet gives every player in Pakistan the tools and information to keep it that way – and to step back when needed.

Adults Only – 18+ Platform  |  Set Limits. Stay in Control.
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4
Player Protection Tools Available
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What Does Responsible Gaming Actually Mean?

It is simpler than it sounds – and it matters more than most people realise.

Responsible gaming means enjoying betting and playing games as a form of entertainment – the same way you would spend money on a meal out or a cricket match ticket. It means deciding in advance how much time and money you are comfortable spending, and sticking to that decision regardless of whether you are winning or losing.

For the vast majority of Lunabet players, betting on PSL fixtures, T20 internationals, football markets or spinning a few slots is exactly that – entertainment. The problem comes when it stops feeling like a choice and starts feeling like a need. That shift can happen gradually, and it can happen to anyone.

Lunabet's responsible gaming commitment is straightforward: we provide you with real tools to manage your play, not just a page of text. Deposit limits, session reminders, cooling-off periods and self-exclusion are all available through your account settings and can be activated at any time.

A simple rule: if you would be uncomfortable telling someone how much you spent on Lunabet this week, that is a good moment to review your limits.

Quick Self-Check – Is Your Gaming Healthy?

Do you set a PKR budget before you start playing and stick to it?
Do you treat losses as the cost of entertainment, not as money to win back?
Can you stop playing after a set time without feeling frustrated?
Is betting one of many things you enjoy rather than the main thing you look forward to?
Are you comfortable talking openly about how much you spend on betting?
Do you never borrow money or use bill money to fund your play?

If you answered No to any of the above, scroll down to our tools section – there are practical options that can help.


Tools Built to Keep You in Control

All four tools are available in your account settings and can be activated immediately

Deposit Limits

Set a daily, weekly or monthly cap on how much PKR you can deposit into your Lunabet account. Once the limit is reached, no further deposits are accepted until the period resets. You can lower your limit at any time – increases take a cooling period before taking effect.

Session Time Reminders

Set a notification that alerts you when you have been actively logged in for a defined length of time – 30 minutes, an hour or however long you decide. It is easy to lose track of time during a live PSL match or a slots session. This reminder puts you back in the driver's seat.

Cooling-Off Period

Need a short break? A cooling-off period suspends your account for a set number of days – from 24 hours up to several weeks. During this time you cannot log in, deposit or place bets. It is a useful reset when you feel like your play is becoming a habit rather than a choice.

Self-Exclusion

If you feel you need a longer or permanent break from the platform, self-exclusion closes your Lunabet account for an extended period or permanently. Any remaining PKR balance is returned to your payment method. Contact support to initiate self-exclusion and our team will process it promptly without asking unnecessary questions.


How to Activate Your Protection Tools

Four simple steps – no complicated settings, no waiting around

1

Log In to Your Account

Head to lunabet.cx and sign in with your registered credentials. All responsible gaming tools are inside your account dashboard under the Player Settings section.

2

Go to Responsible Gaming

Inside your account settings you will find a dedicated Responsible Gaming section. This is where all four tools – deposit limits, session reminders, cooling-off and self-exclusion – are managed in one place.

3

Choose Your Limit or Break

Select the tool you want to use and enter your preferred values. For deposit limits, choose a PKR amount. For time reminders, choose a duration. For cooling-off or self-exclusion, choose a period that works for you.

4

Confirm – It Takes Effect Immediately

Restrictions apply straight away. Deposit limit reductions are instant. Increases have a mandatory waiting period so you cannot impulsively undo a decision you made when you were thinking clearly.

If you are unable to access your account settings or prefer to speak to someone, contact Lunabet support directly. Our team will apply any responsible gaming restriction on your behalf, quickly and without judgement.


Warning Signs to Watch Out For

Knowing the signs early makes it much easier to take action before things get difficult.

Chasing losses – depositing more PKR to try and win back money you have already lost. This is one of the clearest early warning signs and it rarely leads to recovery.

Betting with money set aside for rent, groceries, utility bills or any other household need. Betting should only ever come from discretionary spending money.

Feeling anxious, irritable or restless when you are not able to place bets or access the platform. This suggests the activity has moved beyond entertainment.

Hiding your betting activity from family members or being dishonest about how much you are spending or how much time you are spending on Lunabet.

Spending increasing amounts of time thinking about upcoming cricket matches, PSL fixtures or other events in terms of betting opportunities rather than enjoying them as sport.

Borrowing money from friends or family to fund deposits, or taking advances on salary or credit specifically to continue playing.

Keeping It Fun – Practical Tips

Most players never experience problems. These habits help keep it that way.

  • Before you deposit, decide your budget for that session or that week. Treat it the same as any other entertainment expense – once it is gone, the session is over.
  • Never bet when you are emotionally upset, stressed or under pressure. Decision-making suffers, and you are more likely to take risks that do not make sense when you are calm.
  • Take regular breaks during long sessions. Step away from the screen, get a glass of water and come back with a fresh perspective.
  • Keep betting as one enjoyable activity among many. If your cricket watching, time with friends or other hobbies are taking a back seat to Lunabet, that is worth noting.
  • Winning is enjoyable – but do not expect it consistently. The outcomes of sports betting and casino games are not predictable, and no strategy guarantees returns.
  • Use the PKR deposit limit feature proactively, not reactively. Set it when you first register while you are thinking clearly, rather than waiting until you feel you need it.
  • Talk openly with someone you trust about how much you are spending. Transparency helps you stay accountable to your own decisions.
  • If you notice that playing is no longer enjoyable and has started to feel like an obligation, take a cooling-off period straight away. Early action is always easier than late action.

Keeping Minors and Vulnerable Players Safe

Lunabet is strictly an adults-only platform – here is how we protect those who should not have access

Strict 18+ Requirement

Every Lunabet account requires the account holder to confirm they are 18 years of age or older. Age is verified during the registration process. Any account found to belong to a minor is closed immediately, all activity is reviewed and any deposited PKR balance is returned to the payment source. We take this without exception.

Device Protection at Home

If you share a device with younger family members, we strongly recommend logging out of Lunabet after every session and enabling a screen lock or password on the device. Do not save your login credentials on shared devices. If a minor in your household has accessed the platform, contact support immediately.

Talking to Someone You Care About

If you are concerned that a family member or friend is spending more than they can afford on betting, the most effective thing you can do is have an honest, calm conversation. Focus on specific things you have noticed rather than making it a confrontation. Encouraging them to use the cooling-off or self-exclusion tools on Lunabet is a practical first step.

Your Account, Your Responsibility

Your Lunabet account is registered to you as an individual adult. Do not share your login details with anyone else, including friends or family members. Do not allow others to place bets through your account. Each person who wants to use the platform must register their own account with their own verified identity.


Responsible Gaming – Common Questions

Straight answers to questions players ask about managing their play on Lunabet

Yes. You can set a daily, weekly or monthly PKR deposit limit through the Responsible Gaming section of your account settings. The limit applies immediately. If you want to lower your limit, the change happens straight away. If you want to increase a limit, there is a mandatory waiting period before it takes effect – this is by design to prevent impulsive decisions.

A cooling-off period is a temporary break – from 24 hours up to several weeks. Your account is suspended during that time but can be reactivated once the period ends. Self-exclusion is a longer or permanent closure of your account. During self-exclusion you cannot reopen the account until the exclusion period has fully elapsed, or at all if you chose a permanent exclusion. Any PKR balance remaining is returned to your payment method in both cases.

The most important first step is acknowledging it – which you have already done by reading this page. From here, the most effective immediate action is to activate a cooling-off period or self-exclusion on your Lunabet account so you have removed the easiest point of access. Then talk to someone you trust – a family member, a close friend, or a professional. Addressing it early is always significantly easier than waiting.

Absolutely not. Requesting a deposit limit, cooling-off period or self-exclusion is treated by our support team exactly like any other account request – straightforwardly and without comment. You do not need to explain yourself or give a reason. Simply tell us what you need and we will apply it quickly.

Account restrictions must be requested by the registered account holder for security and verification reasons. If a family member is concerned about someone's betting activity, we recommend they have a conversation with that person and encourage them to contact support directly or use the self-service tools in their account settings. We cannot make account changes based on third-party requests without the account holder's identity verification.

For the overwhelming majority of adults who use Lunabet, cricket betting, PSL markets, T20 wagering, slots and fish games are a straightforward and enjoyable pastime. Problems arise when people exceed their personal limits. The tools on this page – deposit limits, time reminders, cooling-off periods and self-exclusion – exist precisely so that any adult who wants to keep things in a healthy range has the means to do so at any time.

Enjoy Lunabet – Play Within Your Means

Cricket, PSL, T20, slots and fish games are all waiting for you on Lunabet. Set your deposit limit before your first bet, enjoy the action and stay in control from day one.

18+ only  |  Please gamble responsibly  |  Set a budget before you play