Lunabet Terms and Conditions – Rules for Pakistan Players

1. Acceptance of Terms

By accessing, registering on or using any part of the Lunabet platform at lunabet.cx, you confirm that you have read, understood and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use the platform.

These terms form a legally binding agreement between you and Lunabet. They apply to all services offered through the platform including sports betting, casino games, slots, fish games, live betting and any promotions or bonus programmes.

2. Eligibility

To use Lunabet you must meet all of the following conditions:

• You are at least 18 years of age.
• You are accessing the platform from a jurisdiction where online betting is not explicitly prohibited for individual users.
• You are acting on your own behalf and not as an agent for a third party.
• You are not a current employee, contractor or close associate of Lunabet or any of its technology partners.
• You have not previously been excluded or banned from the platform.

Lunabet does not target or market to minors. If we have reasonable grounds to believe a player is under 18, the account will be suspended immediately pending identity verification. Any winnings accumulated during the period of suspected underage use may be withheld.

3. Account Registration

Each individual may hold only one registered account on Lunabet. Creating multiple accounts – whether under your own name, a different name or using different payment methods – is a violation of these terms and will result in all associated accounts being closed.

When registering you are required to provide accurate, current and complete information including your real name, date of birth and valid contact details. Providing false information is grounds for immediate account termination and forfeiture of any balance.

You are responsible for keeping your login credentials secure. Do not share your password with anyone. If you suspect your account has been accessed without your permission, contact support immediately. Lunabet cannot be held responsible for losses resulting from unauthorised access where the player has been negligent with their credentials.

Account verification may be requested at any point. This typically involves submitting a copy of your CNIC or passport and, in some cases, proof of payment method ownership. Accounts that cannot be verified within the requested timeframe may have withdrawals held until the process is complete.

5. Betting & Gaming Rules

All bets placed on Lunabet are subject to the specific rules of the sport or game in question. For cricket markets – including PSL fixtures, T20 internationals and domestic matches – standard cricket betting rules apply regarding match abandonments, Duckworth-Lewis adjustments and mid-match suspensions.

Bets are accepted at the odds displayed at the time of placement. In the event of a technical error resulting in odds being displayed incorrectly, Lunabet reserves the right to void affected bets and return stakes. This is not a common occurrence but it is a necessary protection against system errors.

• Live betting odds are updated in real time and can change rapidly. Once a bet is confirmed, the odds are locked.
• Bets placed on events that have already concluded will be voided and stakes returned.
• Where a match is abandoned before completion, settlement rules specific to that market type will apply and are described on the individual market.
• Slot and fish game results are determined by certified random number generation. Lunabet does not influence outcomes.
• Maximum stake and win limits apply to certain markets and are displayed within the betting interface.

Lunabet monitors betting patterns. Accounts showing signs of arbitrage abuse, bonus hunting, or coordinated betting activity may have bets voided, stakes returned or accounts reviewed. These measures are in place to protect the integrity of the platform for all players.

6. Bonuses & Promotions

Lunabet offers welcome bonuses, reload bonuses, free spins and other promotional offers from time to time. Each promotion has its own specific terms which are published on the Promotions page and must be read alongside these general terms.

General bonus rules that apply across all promotions unless otherwise stated:

• Bonuses are credited to eligible accounts only – eligibility criteria are listed on each offer.
• Wagering requirements must be met before any bonus-derived winnings can be withdrawn.
• Bonuses expire if not used within the stated time period. Expired bonuses are removed from your account automatically.
• Only one bonus can be active at a time unless a promotion specifically states otherwise.
• Lunabet reserves the right to withdraw, amend or cancel any promotion at any time with reasonable notice.
• Attempting to use multiple accounts or referral schemes to claim the same bonus more than once will result in all bonuses being voided and the account reviewed.

7. Prohibited Activities

The following activities are strictly prohibited on the Lunabet platform:

• Using automated software, bots or scripts to place bets or interact with the platform in any way.
• Exploiting software bugs, glitches or errors to gain financial advantage – any winnings obtained this way will be voided.
• Attempting to launder money or use the platform to process funds for illegal purposes.
• Using another person's account or payment method without their explicit consent.
• Engaging in match fixing, insider information abuse or any activity that undermines the integrity of sporting events.
• Systematically hedging bets across multiple accounts to guarantee profits regardless of outcome (arbitrage abuse).
• Threatening, harassing or abusing support staff or other users of the platform.
• Providing false identity documents or misrepresenting your age, identity or location.

Violations of any of the above will result in immediate account suspension. In serious cases, relevant information may be shared with appropriate authorities. Lunabet takes the integrity of the platform very seriously and has systems in place to detect the activities listed above.

8. Privacy & Data

Lunabet collects personal information at registration and during platform use in order to provide services, verify identity, process payments and comply with anti-fraud obligations. The full details of how your data is collected, stored, used and protected are set out in our Privacy Policy.

By registering on Lunabet you consent to the data practices described in the Privacy Policy. Your information will not be sold to third parties for marketing purposes. Certain data may be shared with payment processors, identity verification providers and fraud prevention systems strictly for the purpose of operating the platform.

You have the right to request access to the personal data we hold about you. You may also request correction of inaccurate data or deletion of your account subject to any legal retention obligations. Contact our support team to exercise these rights.

9. Responsible Gaming

Lunabet is committed to providing a safe environment where players can enjoy betting and gaming as a form of entertainment. We actively encourage responsible play and provide tools to help every player stay in control of their activity and spending.

Available responsible gaming features for all registered players:

• Deposit Limits – set a daily, weekly or monthly PKR cap on how much you can deposit.
• Session Time Reminders – receive a notification when you have been logged in for a set period.
• Cooling-Off Period – temporarily suspend your account for a defined number of days.
• Self-Exclusion – permanently close your account if you feel you need a complete break from the platform.

These tools are accessible from your account settings at any time. If you are finding it difficult to manage your gaming activity, please use them. Betting should always be an entertainment activity done with money you can afford to set aside – not a way to recover losses or solve financial problems.

For detailed guidance on managing your play responsibly, please visit our dedicated Responsible Gaming page.

10. Suspension & Account Closure

Lunabet reserves the right to suspend or permanently close any account at any time without prior notice if we have reasonable grounds to believe that a player has breached these terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform.

Where an account is suspended for investigation, the player will be notified. If the investigation concludes without finding a breach, the account will be reinstated and any withheld funds released. Where a breach is confirmed, funds associated with the breach may be forfeited.

Players may also close their own accounts voluntarily at any time by contacting support. Any remaining real-money balance (excluding active bonus funds subject to incomplete wagering) will be returned to the player's verified payment method upon request.

11. Limitation of Liability

Lunabet provides the platform on an "as is" and "as available" basis. While we work to maintain consistent uptime and reliability, we do not guarantee uninterrupted access. Scheduled maintenance, technical faults or circumstances beyond our control may occasionally affect service availability.

Lunabet will not be liable for losses resulting from:

• Service interruptions caused by your internet provider or mobile network.
• Bets placed in error by the player – once confirmed, bets are final.
• Losses incurred through normal gameplay – betting involves risk and outcomes are not guaranteed.
• Delays in payment processing caused by third-party payment providers outside our control.
• Unauthorised account access resulting from the player's failure to secure their credentials.

In all cases where Lunabet is found to be liable, the maximum liability shall not exceed the amount deposited by the player in the 30 days preceding the incident giving rise to the claim.

12. Changes to These Terms

Lunabet may update these Terms and Conditions from time to time. When we make significant changes, we will update the "last updated" date at the top of this page and, where appropriate, notify registered players via the contact details on their account.

Your continued use of the platform after any revision to these terms constitutes acceptance of the updated version. If you disagree with any changes, you should stop using the platform and may close your account by contacting support.

We recommend revisiting this page periodically, especially before making a deposit or claiming a new promotion, to ensure you are aware of the current terms under which you are playing.